Last updated: January 6, 2026
This Refund & Return Policy applies to all purchases made on https://nordiastore.com (the “Site”).
1. Return Eligibility
We accept returns within 14 days of the delivery date.
To be eligible for a return:
- Items must be unused, unworn, and in original condition
- Items must be returned in their original packaging
- Proof of purchase may be required
We reserve the right to refuse returns that do not meet these conditions.
2. Non-Returnable Items
The following items are not eligible for return or refund:
- Items that show signs of use, wear, or damage caused by the customer
- Items returned without original packaging
- Items damaged due to misuse or improper handling
3. How to Request a Return
To initiate a return, please contact us at:
Include:
- Order number
- Reason for return
- Photos of the product (if applicable)
Our support team will provide return instructions.
4. Return Shipping
- Return shipping costs are covered by us, unless otherwise stated
- Customers must follow the provided return instructions to qualify for free return shipping
5. Refunds
Once we receive and inspect the returned item:
- We will notify you of the approval or rejection of your refund
- Approved refunds may be full or partial, depending on the condition of the returned item
Refunds will be issued to the original payment method.
6. Refund Processing Time
Refunds are processed within 5–10 business days after the returned item has been received and inspected.
Please note that processing times may vary depending on the payment provider.
7. Damaged or Incorrect Items
If you receive a damaged, defective, or incorrect item, please contact us at support@nordiastore.com as soon as possible. We may request photos or other evidence to resolve the issue quickly.
8. Order Cancellation
Orders may be canceled within 24 hours of order placement by contacting support@nordiastore.com.
Once an order has been processed or shipped, cancellation may no longer be possible.
9. Late or Missing Refunds
If you have not received a refund after the stated processing time:
- Please check with your bank or payment provider
- Contact us at support@nordiastore.com for assistance
10. Changes to This Policy
We reserve the right to update or modify this Refund & Return Policy at any time. Changes will take effect once published on this page with an updated revision date.
11. Contact Information
For any questions regarding returns or refunds, please contact: